Operations Manager

This job has been expired
Full-time
Bbrood Uganda

WE ARE HIRING!

SUBMISSION DEADLINE

7th October 2026

About Bbrood

Bbrood Uganda is a premium artisanal bakery and café chain renowned for bringing the finest 100% pure, handcrafted sourdough bread, rich local coffee, and fresh pastries to Kampala since 2011.

Position opening

With fresh energy and exciting store renovations being completed, we are modernizing our customer experience across our 4 different branches. As we prepare for our next phase of expansion, we are looking for a high-energy Operations Manager to lead our retail team, maintain our strict quality standards, and help us scale our footprint.

ROLE OVERVIEW

As the Operations Manager, you will oversee daily operations across all 4 branches. You will be the champion of our brand standards, driving team commitment, presentation and service consistency.

KEY RESPONSIBILITIES

Performance Management & KPI Tracking

KPI management.

Data-driven coaching.

Action planning.

Training & Team Commitment

Weekly sessions.

Training audits.

Culture building.

Quality Control & Branch Standards

Visual consistency.

Product quality (in shops, not in bakery).

Compliance checks.

REQUIREMENTS

Experience. Minimum of 3 years in multi-unit management (hospitality, retail, or food and beverage preferred)

Mobility. Ability to travel locally to visit 2 to 3 branches a day.

Leadership. Proven ability to motivate teams and build a culture of commitment.

Analytical mindset. Eagerness to learn, interpret, and manage store KPls.

Communication. Strong interpersonal skills to coach supervisors and report to business owners.

Send your motivation and CV to: [email protected]

submission deadline: 7th October 2026