GUEST EXPERIENCE, STANDARDS & SUSTAINABILITY MANAGER

Full-time
Wildlife Frontiers Uganda

Are you passionate about exceptional guest experiences, service excellence and sustainable tourism?

We are looking for a dynamic, committed and passionate professional to join our team and help drive guest experience, operational standards and sustainability across our tourism and hospitality operations.

Key Focus Areas

  • Guest experience & service excellence
  • SOPs, quality standards & service audits
  • Sustainability & responsible tourism initiatives
  • Staff training, coaching & development
  • Guest feedback & continuous improvement

What We’re Looking For:

  • Degree/Diploma in Hospitality, Tourism, Business Management or related field
  • Experience in hospitality, guest experience, quality assurance or sustainability
  • Strong leadership, communication and organisational skills
  • A genuine passion for sustainability and responsible tourism
  • Willingness to travel to upcountry properties

Application Deadline: 20 October 2026

Send your CV and brief cover letter to: maureen@wildfrontiers-uganda.com

Join us in creating memorable guest experiences while making a positive impact on people, communities and the environment.

Only shortlisted candidates will be contacted.