OPERATIONS AND PERFORMANCE MANAGER

This job has been expired
Full-time
Brewed Chats

Duty Station: Bwebajja, Wakiso, Uganda

Employment Type: Full-time

Reports to: Chief Executive Officer (CEO)

About Brewed Chats

Brewed Chats Limited is an emerging adolescent counselling, wellness, and development institution committed to Helping Adolescents Become Successful Adults.

Guided by our philosophy, Believe. Build. Become., we work with adolescents, parents, schools, and communities to promote mental wellness, personal development, leadership, academic success, and life readiness.

KEY RESPONSIBILITIES

Oversee daily organisational activities.

Manage and supervise employees.

Develop operational plans and ensure target achievement.

Ensure quality assurance and excellent service delivery.

Coordinate programme implementation.

Support school partnerships and client enrolment.

Oversee administrative systems and reporting.

Ensure compliance with organisational policies and safeguarding procedures.

MINIMUM QUALIFICATIONS AND EXPERIENCE

A Bachelor’s degree in a relevant field from a recognised institution.

A minimum of five (5) years of relevant professional experience, including at least two (2) years in a supervisory or managerial role.

Demonstrated experience in operations management, employee supervision, performance management, and quality assurance.

Proven ability to develop operational plans, manage teams, and achieve measurable targets.

Strong organisational, communication, problem-solving, and leadership skills.

Proficiency in digital workplace tools and reporting systems.

ADDED ADVANTAGES

A Master’s degree in a relevant field.

Experience in education, counselling, healthcare, youth development, or professional service organisations

Experience establishing operational systems within a growing organisation.

Demonstrated success in institutional partnerships, business development, or programme expansion.

PERSONAL ATTRIBUTES

Integrity, initiative, accountability, sound judgment, attention to detail, and a genuine commitment to organisational excellence.

Application Deadline:

THURSDAY, 22ND OCTOBER 2026

How to Apply

Send an updated CV.

Include a cover letter explaining your suitability.

Attach copies of relevant academic and professional qualifications.

Send applications to:

[email protected]

Email Subject: Application – Operations and Performance Manager