Full-time
Majibu Africa
Location: Kampala
Key Responsibilities:
- Contact clients through phone calls, SMS, and WhatsApp to remind them of due or overdue payments.
- Negotiate repayment arrangements and offer tailored solutions (e.g., refinancing, date changes)
Collections Operations:
- Monitor the assigned portfolio and prioritize accounts based on delinquency stage.
- Work closely with field agents, soft/hard collection teams, and supervisors.
- Assist in identifying high-risk accounts for early intervention
- Experience in debt recovery, customer service, or telesales is an advantage.
- Strong interpersonal and negotiation skills
- Fluent in English (Luganda or other local languages are a plus)
- Tech-savvy and familiar with CRM or collection software is a plus
- Highly organized, self-motivated, and target-oriented
Join a dynamic fintech company that’s transforming how people access and manage credit in Uganda!
Apply now and become part of our results-driven team!
How to Apply:
Whatsapp: 0770704742
Email: [email protected]
All applications will be received and reviewed
Deadline: 14th October 2026