FRONT OFFICE MANAGER
Key Responsibilities:
- Lead and manage all Front Office operations and service standards.
- Drive room occupancy, revenue and upselling opportunities.
- Command operations through accurate, efficient check-ins, check-outs and reservations
- Resolve complaints tactfully, turning issues into lasting guest loyalty
- Ensure accurate handling of guest accounts, payments, bills and other Front Office transactions
- Provide Management with accurate, timely and actionable Front Office reports.
Qualifications:
- Bachelor’s Degree in Hotel Management, Hospitality Management, Business Administration or a related field.
3-5 years experience in Front Office operations in a supervisory or management position. - Good knowledge of hotel Front Office procedures and reservation systems.
- Strong customer service and communication skills.
- Good leadership and team management skills.
- Good computer skills and ability to work with hotel management systems.
Interested candidates should submit their CV and academic documents to [email protected]
Application Deadline
2nd October 2026