Training Manager

Full-time
Platinum Credit Uganda

POSITION: Training Manager (1 Vacancy)
COMPANY: Platinum Credit (U) Ltd
LOCATION: Head Office, Kampala
Platinum Credit is a leading regional microfinance company providing emergency loans to employed individuals across Africa. With a wide branch network in Uganda, we offer Civil Servant Loans, Logbook Finance Loans, Small and Medium Enterprise Loans and Private Sector Loans, among others.

Overall Job Summary:
To lead the Company’s Learning and Development function by designing and implementing training initiatives that enhance employee capability, Sales Agent productivity, leadership effectiveness, and overall business performance.

Key Responsibilities:
1. Develop and implement the annual training calendar, ensuring critical learning needs across the business
are effectively addressed.
2. Lead Sales Agent recruitment and retention initiatives to drive workforce growth and improve productivity.
3. Lead onboarding, induction, and continuous learning programs to equip employees and Sales Agents with
the skills and knowledge required for success.
4. Conduct training needs assessments and implement Training of Trainers (TOT) programs to strengthen
the coaching and people development capabilities of Managers, Team Leaders, and Heads of Departments.
5. Manage the Learning Management System (LMS) and develop training content, including manuals, SOPs,
e-learning modules, and other learning resources.
6. Monitor, evaluate, and report on the effectiveness of recruitment, retention, and training initiatives, recommending improvements to enhance performance and employee engagement.

Job Requirements:

  • Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.
  • Minimum of five (5) years' experience in Training, Learning & Development, or a similar role
  • Certification in Training of Trainers (TOT).
  • Strong skills in training content development and report writing.
  • Excellent communication, leadership, coaching, and stakeholder management skills.
  • Knowledge of recruitment, retention, and sales force development practices.
  • Experience in the microfinance, banking, or financial services sector is an added advantage.

To apply, submit your application, detailed CV and testimonials to the address below;
The Human Resource Manager;
Platinum Credit (U) Ltd
Send your application by
Email to: [email protected]
Deadline: 16th November 2026